June 16 How to Talk About Medicaid Managed Care

Wednesday, June 16, 2021 11:00 AM - 12:00 PM   iCalendar

North Carolina’s Medicaid program is transitioning to a managed care model on July 1. This change means most Medicaid beneficiaries will receive their benefits through health plans for the first time and work with primary care providers to coordinate their care.  

We are offering two complimentary webinars to help NCHA members with messaging to employees, physicians and patients about the upcoming transition as they prepare to navigate this tremendous change.

Join Cody Hand, NCHA's Senior Vice President of Government Relations, and Cynthia Charles, NCHA's Vice President of Communications and Public Relations, along with guest panelists from NCHA member health systems and hospitals to discuss communication talking points, tips and resources to prepare for this transition in North Carolina. 

Key topics for the discussion will include:

  • Messaging and scenarios 
  • Guided discussion on FAQ's issues and what's resonating  
  • Question and answer session with subject matter experts 
  • What’s next: what members can expect from NCHA through the transition to Medicaid Managed Care.

Target Audience
Nurses, physicians, practice managers, service line leaders, call center managers, front desk personnel, and any other patient messengers are invited to join NCHA on Wednesday, June 16 from 11 am to noon to discuss Medicaid managed care transition communication strategies. 


Map & Directions